Personal details

As an experienced Digital Art Director with over 20 years of expertise in UX, digital design, and brand development, I specialize in creating innovative value propositions that align with overarching business strategies. My role involves comprehensive research to solve design challenges and deliver solutions that are both timely and budget-friendly.

My design philosophy is rooted in a flexible and positive approach to problem-solving. I consistently provide compelling and engaging interactive experiences, working collaboratively with team members to ensure rewarding outcomes for our customers.

Currently, I am the UX Manager at Allianz ElectriX, where I focus on developing a seamless EV marketplace and ecosystem, making the transition to electric vehicles more accessible.

Throughout my career, I have contributed numerous articles on design trends and techniques to various publications, sharing my insights and expertise with a broader audience.

Technical skills

Qualifications & training

  • A-Levels Fine Art, Illustration and Engineering
  • Art Foundation (Pre-Degree Studies)
  • BA(Hons) Industrial Design
  • NN/g – UX Basics
  • NN/g – Cognitive Psychology
  • NN/g – Information Architecture
  • NN/g – Service and Journey Mapping
  • NN/g – Advanced (Mobile) Application Design
  • NN/g – Facilitating UX Workshops
  • NN/g – Managing User Experience Strategy

Software & skills

  • Adobe Creative Cloud (FireFly A.I., Illustrator, AfterEffects and InDesign)
  • Miro Remote Team Collaboration
  • Dovetail Usability Analysis
  • UserZoom Research Platform
  • Figma Designer and Developer
  • Google & Adobe Analytics
  • Webflow Designer CMS
  • Asana Project Management
  • HTML 5, CSS3 & SASS
  • HTML Web Accessibility – WCAG 2.2 AA

Professional experience

Allianz ElectriX
London
Jan 2023 - Present
UX Manager
  1. Established User-Centered Design Process: Pioneered a user-centered approach, ensuring that user needs and behaviors guide every phase of design.
  2. Introduced User Research, Content Design, and UI Toolkit Templates: Implemented comprehensive research methodologies and standardized design tools to streamline workflows and enhance consistency.
  3. Crafted Value Propositions, Use Contexts, and Personas with Customer Journeys: Developed detailed user personas and journey maps to align product strategies with real user experiences and needs.
  4. Conceptualized, Sketched, and Rapid Prototyped for Mobile and Web Digital Products: Expertly translated ideas into actionable prototypes for both mobile and web platforms.
  5. Copywriting to Enhance User Assistance and Reduce Documentation: Created concise and effective copy to improve user understanding and decrease the need for extensive documentation.
  6. Collaborated with Product Marketing to Develop the Digital Brand Toolkit: Worked closely with marketing teams to create cohesive brand identities across digital platforms.
  7. Generated Engaging Ideas and Concepts Utilizing Gamification Techniques: Leveraged gamification to boost user engagement and interaction.
  8. Supported Design Strategies Including Responsive Design and Animation: Assisted in crafting responsive designs and dynamic animations to enhance user experience.
  9. Served as a Senior Resource to Inspire Other Designers: Acted as a mentor and leader, fostering a collaborative and innovative design environment.
  10. Created Detailed Design Specifications for Developers: Developed thorough design documentation to ensure accurate and efficient implementation by development teams.
ICIS
London, United Kingdom
Apr 2022 - Jan 2023
Senior UX Designer

Lead role in discovering, identifying new features required for a new B2B futures energy trading platform, to allow traders to accurately forecast mid-term EMEA market costs.

Willis Towers Watson
London, United Kingdom
May 2017 - Apr 2022
Principle UX Product Designer

Setting up and establishing UX Product Design and processes for the Client Facing Technology Programme (UK).

The Collinson Group
London, United kingdom
Nov 2011 - May 2017
Head of UX & Design

Design lead for a multi-disciplined team within Collinson Group collaborating with Product Marketing to deliver new propositions for their loyalty and e-commerce platforms; whilst also applying creative direction for all Collinson brands across the group.

MF Global
London, New York and Chigago
Oct 2008 - Nov 2011
Art Director

Closely collaborated with the Creative Director (based in New York) at a strategic level and played a pivotal role in growing and extending the company’s brand and communications collateral across all digital media.

WPP - Young & Rubicam
London / Shenfield
Oct 2007 - Sep 2008
Advertising Interactive Creative

Worked as a interactive creative for a large WPP agency creating new digital concepts for Volvo, Mazda and Ford Europe.

Itineris
Ipswich, United Kingdom
Jun 2005 - Sep 2007
Senior Designer

I was lead designer working for a local digital marketing agency creating new brands, websites, brochures, and exhibition stands for various high profile clients.

ClearChanel Music
London, United Kingdom
Aug 2003 - Jun 2005
Senior Designer

I worked in the music industry for the largest music promoter in Europe this included designing / developing for various leading bands / events for demanding deadlines.

Turquoise
Ipswich, United Kingdom
Aug 2000 - Jun 2003
Lead Multimedia / Graphic Designer

Lead designer for a busy local design and advertising agency creating high quality artwork for various blue chip clients across all media types to very tight deadlines.

NDH Software
London, United Kingdom
Jan 1997 - Aug 2000
Multimedia Developer / Graphic Designer

Macromedia multimedia design and graphic designer creating CD ROM and UI solutions for a multi-national telecomms software company.