Profile About
work brands about contact
Senior Product Designer

Personal details

I design digital products for people navigating complex tasks, decisions, and experiences — from consumer-facing apps to enterprise platforms and dashboards — making technology feel clear, useful, and effortless.

Across physical and digital product design, I’ve learned that the heart of the work stays the same: understand the human problem, then shape a product that works beautifully in practice. I take products from early research through to shipped detail, guided by a simple belief — the harder the problem, the simpler the experience should feel.

Moving into digital product design felt natural. I studied Industrial Design Transportation (BA Hons, 1994), a distinctive qualification combining industrial design, ergonomics, human factors, and real-world systems thinking. I began in automotive and transport, where understanding people, context, and problems was central to the work.

I’m open to senior engagements for Product Designer, Design Lead, or Principal — across consumer, enterprise, and AI-enabled digital products. Based from my studio in Colchester, Essex, I’m available UK-wide for remote or hybrid opportunities.

Capability

Technical skills

Qualifications & training

  • A-Levels Fine Art, Illustration and Engineering
  • Art Foundation (Pre-Degree Studies)
  • BA (Hons) Industrial Design Transportation, 1994
  • NN/g — UX Basics
  • NN/g — Cognitive Psychology
  • NN/g — Information Architecture
  • NN/g — Service and Journey Mapping
  • NN/g — Advanced (Mobile) Application Design
  • NN/g — Facilitating UX Workshops
  • NN/g — Managing User Experience Strategy

Software & skills

  • Adobe Creative Cloud (Firefly AI, Illustrator, After Effects, InDesign)
  • Miro (Remote Collaboration & Workshop Facilitation)
  • Dovetail AI (User Research Analysis & Insight Synthesis)
  • UserZoom (UX Research & User Testing)
  • Figma & MCP Workflows
  • Google Analytics & Adobe Analytics
  • Webflow CMS & Website Management
  • Asana (Project & Task Management)
  • HTML5, CSS3 & Sass
  • Web Accessibility (WCAG 2.2 AA)

Professional experience

ITRS Group
London, United Kingdom
Feb 2025 — Jul 2026
Senior Product Designer

Re-imagined the Web Analytics Platform end-to-end and moved the Dashboard tool from a rigid grid to a flexible canvas of real-time widgets. Built the design component system with UI engineering, established moderated and unmoderated research, and automated Gong-to-Dovetail synthesis — while crafting AI prototypes and running ideation workshops.

Allianz ElectriX
London, United Kingdom
Jan 2023 — Feb 2025
UX Manager

Led the adoption of a user-centred design practice, introducing research methods, content design frameworks, and UI toolkit standards. Developed value propositions, personas, and customer journeys, created concepts, prototypes, and responsive experiences for web and mobile, and mentored designers while championing design excellence.

ICIS
London, United Kingdom
Apr 2022 — Jan 2023
Senior UX Designer

Lead role discovering and identifying new features for a B2B futures energy trading platform, enabling traders to accurately forecast mid-term EMEA market costs.

Willis Towers Watson
London, United Kingdom
May 2017 — Apr 2022
Principal UX Product Designer

Set up and established UX Product Design and processes for the Client Facing Technology Programme (UK).

The Collinson Group
London, United Kingdom
Nov 2011 — May 2017
Head of UX & Design

Design lead for a multi-disciplined team, collaborating with Product Marketing to deliver new propositions for loyalty and e-commerce platforms, while applying creative direction across all Collinson brands.

MF Global
London, New York and Chicago
Oct 2008 — Nov 2011
Art Director

Collaborated with the New York Creative Director at a strategic level, playing a pivotal role in growing and extending the company’s brand and communications collateral across all digital media.

WPP — Young & Rubicam
London / Shenfield
Oct 2007 — Sep 2008
Advertising Interactive Creative

Interactive creative for a large WPP agency, creating new digital concepts for Volvo, Mazda and Ford Europe.

Itineris
Ipswich, United Kingdom
Jun 2005 — Sep 2007
Senior Designer

Lead designer for a local digital marketing agency, creating new brands, websites, brochures, and exhibition stands for high-profile clients.

ClearChannel Music
London, United Kingdom
Aug 2003 — Jun 2005
Senior Designer

Worked for the largest music promoter in Europe, designing and developing for leading bands and events to demanding deadlines.

Turquoise
Ipswich, United Kingdom
Aug 2000 — Jun 2003
Lead Multimedia / Graphic Designer

Lead designer for a busy design and advertising agency, creating high-quality artwork for blue-chip clients across all media to tight deadlines.

NDH Software
London, United Kingdom
Jan 1997 — Aug 2000
Multimedia Developer / Graphic Designer

Macromedia multimedia and graphic designer creating CD-ROM and UI solutions for a multinational telecoms software company.